Insights for founder-led, fast-growing teams
How to keep receivables healthy without hiring a full finance team. Playbooks, tooling and BSB ways of working.
SaaS AR insights you can use this week—bite-size tactics to reduce overdue and speed up cash.
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Portals 101: Ariba/Coupa basics for SaaS vendors
Procurement portals are where invoices go to… take a long reflective walk. Jokes aside, portals (Ariba, Coupa, and friends) are a normal part of mid-market and enterprise buying. If you sell SaaS B2B, you will meet them. The question is whether you treat them as a one-off nuisance, or as an operating system you can…
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When to use a PO — and how to handle “missing PO” replies
“Missing PO” is one of the most common reasons a valid invoice gets stuck. It also creates a specific kind of delay. Not drama. Just admin gravity. The fix is not more reminders. The fix is a clean workflow. This post covers two things: TL;DR Why “missing PO” causes avoidable payment delays Most larger buyers…
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Stripe invoice hygiene that prevents disputes and delays
Stripe makes it easy to generate invoices. That is good. It also means messy invoices can scale fast. TL;DR “Invoicing hygiene” is the small set of checks that stops two expensive outcomes: The good news: you can prevent a lot of this with a simple checklist and a disciplined reply process. Invoices should not feel…
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Reply taxonomy that speeds cash (late / dispute / missing PO / AP backlog)
Most teams lose time in the inbox. They send a reminder. The customer replies. Then the reply sits. Or it gets forwarded with no clear ask. A week later, the invoice is still unpaid and everyone feels awkward. A simple reply taxonomy fixes that. It turns replies into actions. It also keeps your tone calm,…
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What founders should review weekly about receivables
Receivables do not go bad overnight. They drift. A small delay becomes a habit. Then it becomes a cash problem. A weekly receivables review stops that drift. It gives you early signals, clear owners, and fewer awkward “just checking in” emails later. This is a simple 20-minute routine. You can run it with a spreadsheet,…
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The customer-friendly collections cadence: 3 reminders, 1 report
A steady reminder rhythm beats heroic chasing. In SaaS and B2B, the goal is simple: get paid on time without torching the relationship. This post gives you a cadence we run every day: three reminders and one weekly report. It is light enough for a small team, but strong enough to stop overdue AR from…